Shipping Policy – PerfumesCollections.com
At PerfumesCollections.com, we are committed to delivering your favorite fragrances quickly, safely, and efficiently. Please review our shipping policy below for full details on processing times, delivery options, and related information.
📦 Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and public holidays).
- Orders placed after cut-off times may be processed the next business day.
- During peak seasons, promotions, or sales events, processing times may be slightly extended.
🚚 Shipping & Delivery Time
UAE Delivery
- Standard Delivery: 1–3 business days
- Express Delivery (if available): Same-day or next-day delivery in select areas
GCC & International Shipping
- Delivery time: 3–10 business days depending on the destination
- Delivery times may vary due to customs clearance and local courier services
💰 Shipping Charges
- Free Shipping on orders above a specified amount (e.g., AED 150) within UAE
- Standard shipping fees apply to orders below the free shipping threshold
- International shipping rates are calculated at checkout based on location and weight
📍 Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS
- You can track your order in real-time through the courier partner’s website
🚫 Shipping Restrictions
- Certain products (such as perfumes containing alcohol) may be subject to shipping restrictions in some countries
- We reserve the right to cancel or modify orders based on local shipping regulations
📦 Delivery Issues
If you experience any issues with your delivery:
- Delayed shipment
- Missing items
- Damaged packaging
Please contact our support team within 48 hours of receiving your order at:
📧 perfumescollections1@gmail.com
❗ Incorrect Address
- Customers are responsible for providing accurate shipping details
- We are not responsible for delays or lost packages due to incorrect addresses
- Additional charges may apply for re-delivery
🔄 Failed Delivery Attempts
- Our courier partners will typically attempt delivery 2–3 times
- If delivery fails, the package may be returned to us, and re-shipping charges may apply
🛃 Customs & Duties (International Orders)
- International shipments may be subject to customs duties and taxes
- These charges are the responsibility of the customer and are not included in our product prices or shipping fees
📞 Contact Us
For any shipping-related inquiries, feel free to reach out:
- Email: perfumescollections1@gmail.com
- Working Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (UAE Time)
We appreciate your trust in PerfumesCollections.com and strive to deliver a smooth and pleasant shopping experience every time.